**1. Introduction**
Welcome to WonderFloors Ltd. These terms and conditions govern your use of our website (www.wonderfloors.co.uk) and the procurement of services offered therein. By accessing or using the website, you agree to be bound by these terms.
**2. Scope of Services**
WonderFloors Ltd specialises in the installation of epoxy resin and polished concrete, available to both domestic and commercial clients throughout the South of England, including London and Greater London. Detailed descriptions of our services are provided on the ‘Services’ page of our website.
**3. User Obligations**
Users of our website are expected to use the website and its content in a responsible and lawful manner. Any form of misuse, fraudulent activities, or engagement in activities that could harm the reputation of WonderFloors Ltd or interfere with other users’ access is strictly prohibited.
**4. Intellectual Property**
All content on this website, including text, graphics, logos, images, and software, is the property of WonderFloors Ltd or its content suppliers and is protected by UK and international copyright laws.
**5. Liability Limitation**
WonderFloors Ltd is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, our website or services, even if we have been advised of the possibility of such damages. Our liability for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the services during the term of membership.
**6. Cancellations and Refunds**
If you need to cancel your service appointment, please contact us as soon as possible. Specific details regarding cancellations and refunds can be found on our ‘FAQs’ page or are available upon request.
**7. Complaints**
If you have any complaints or concerns about our services or website, please contact us at info@wonderfloors.co.uk or call 02392 004994. We strive to resolve all complaints efficiently and effectively.
**8. Governing Law**
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
**9. Changes to Terms**
WonderFloors Ltd reserves the right to modify these terms and conditions at any time without notice. Continued use of the website after such changes will constitute your consent to such changes.